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35 docs tagged with "servicenow"

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Auto-route identity tickets

Canonical demo scenario for a live ServiceNow identity-ticket workflow that runs through Microsoft Graph and Microsoft Foundry under the sn-ticket-router identity.

Automation Analysis — Team Synthesis Report

Round 1 team-synthesis from the 5-agent automation-analysis (PO, Architect, CISO, Integrator, Developer): agreed 4-tier classification of ServiceNow automations and the 'ingest all, filter in UI' mandate.

AWS Integration Strategy for SecurityV0

Strategic plan for SecurityV0 AWS expansion beyond the connector itself: the most valuable workload-identity use cases, multi-account success path, Bedrock/agentic scope, and an IaC-first demo lab plan.

Connector Framework

Interface contract for SecurityV0 connectors following Extract→Transform→Diff→Load pattern

Cross-Connector Entity Correlation Research

Research on cross-connector entity correlation in the platform: ProvisionUser Agent scenario shows authority paths cannot be fully reconstructed from live connector data when execution crosses platform boundaries (Foundry to Logic App to ServiceNow).

Dev Environment Automation Proposal

Proposal for automating source system provisioning across Azure, AWS, GCP, and ServiceNow using Terraform modules for cloud identity and per-connector Python setup scripts for SaaS configuration

Execution Evidence Fidelity

Honest per-connector accounting of how SecurityV0 derives execution counts, where those numbers match ground truth, and where they don't.

Execution Evidence Linkage Plan

Plan to wire execution evidence end-to-end: surface stored execution_evidence nodes via API + UI drilldown, and convert dangling ServiceNow execution refs into first-class evidence entities.

Execution Flow Data Modeling — Integrator Analysis

Integrator perspective on Round 2 execution-flow analysis: four classes of execution-provenance data the connector collects but does not emit (CALLS edges, trigger records, record mutations, HTTP method details).

Infrastructure

Infrastructure automation for SecurityV0 — dev environment provisioning, cloud identity setup, and source system configuration

Integrations

Integration reference and test scenarios for SecurityV0 source systems

Product Documentation

Product owner documentation including vision, wedge definitions, and progress tracking for SecurityV0 platform

ServiceNow Automation Classification Analysis

Integrator perspective on Round 1 automation classification: ServiceNow ground-truth analysis identifies critical misclassifications from incomplete trigger-type mappings and a misunderstanding of the 'Run As' execution context.

ServiceNow Integration — W1

Defines how the ServiceNow integration contributes first-party artifacts to W1 (Agentic AI Exposure Discovery & Assessment) for deterministic exposure evaluation